Who we are
Bleam, Unipessoal Lda, NIF 514264314, Praça D. Delfina M.S. Belé, lot 3, store K, 5000-065 Vila Real, hereinafter referred to as Bleam.
Our website address is: https://ebano.pt/
You can contact us through the following contacts:
- Email: geral@ebano.pt
- Phone: +351 932 882 548 (Call to the national mobile network)
We are committed to protecting your personal data. To that end, we have developed this Policy, which underlies our commitment to respecting personal data protection rules. Furthermore, we have adopted appropriate measures to ensure the integrity and confidentiality of your data, as well as all other rights you may have.
What personal data is collected and how it is collected
Emails
When you contact us via email, we collect your email address and name so that we can respond directly to your communication.
This data is kept for 1 month, for customer support related to orders or technical issues arising from the use of the website.
Phone contact
When you contact us by phone, we may collect your phone number in case we need to contact you again regarding the information or services to be provided.
If you place an order through our telephone contacts, we may request the following data: full name, address, CPF, email address and telephone number.
The data collected is used only for the purpose of dispatching orders and requesting additional information and/or providing clarifications regarding the same.
This data is kept for 1 month, for customer support related to orders or technical issues arising from the use of the website.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interactions with that website, including recording interactions with the embedded content if you have an account and are logged in to that website.
Links to other sites
Our website, at https://ebano.pt/, may include links to other websites that are not owned by Bleam. Such links are provided in good faith, and Bleam cannot be held responsible for the collection and processing of personal data through these websites, nor can it assume any responsibility for such websites, particularly regarding their accuracy, credibility, and features.
Cookies
“Cookies” are small software tags that are stored on the computer through the browser, retaining only information related to preferences, not including, as such, personal data.
The cookies we use are functional cookies, as they are solely intended to collect information about the device used to access our website, allowing us to automatically adapt images and content for better presentation, fluidity, and performance. These cookies, therefore, have the sole purpose of recording information to make browsing faster and more efficient, eliminating the need to repeatedly enter the same information. Therefore, no personal data is collected.
These cookies are stored while you browse our website.
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How can you manage cookies?
All browsers allow the user to accept, reject, or delete cookies, and also inform the user each time a cookie is received, specifically by selecting the appropriate settings in their browser. The user can configure cookies in the “options” or “preferences” menu of their browser.
Please note, however, that by disabling cookies, you may prevent some web services from functioning correctly, partially or completely affecting your navigation on the website.
How your data is processed
The processing of personal data consists of an operation or set of operations carried out on personal data or sets of personal data, whether or not by automated means, namely collection, recording, organization, structuring, storage, adaptation, recovery, consultation, use, disclosure, dissemination, comparison, interconnection, limitation, erasure or destruction.
Bleam is obliged to guarantee in all cases strict compliance with the legislation on the protection of personal data, which are stored in specific databases created for this purpose and, under no circumstances, will the data collected be used for any purpose other than that for which they were collected or for which consent was given by the data subject.
Who your data is shared with
The data collected on this site is for the exclusive use of Bleam.
How long is your data retained?
We keep your data for as long as necessary to provide information or services properly.
What rights do you have over your data?
Right of access
You have the right to confirm that your personal data is being processed and, where applicable, to obtain a copy of this data and complete information about the processing.
Right to rectification
You have the right to correct errors, modify data that may be inaccurate or incomplete, and ensure that the information processed is correct.
Right to suppression
You have the right to have your data deleted without undue delay if the processing is unlawful or if the purpose of the processing or collection no longer applies.
Right of restriction
You have the right to request that processing be suspended if such processing is unlawful or inappropriate.
Right to object
You have the right to object to the processing of your data if the purpose of the processing is direct marketing or if the processing must be stopped for reasons relating to your personal situation, unless we prove compelling legitimate grounds to continue its processing or if the processing is necessary to execute or defend legal claims.
Right not to be subject to automated individual decisions
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or significantly affects you, except where necessary for the performance of a contract, permitted by law or based on your explicit consent.
These rights do not include any personal data that is mandatory to keep for administrative, legal or security purposes.
Where your data is sent
Bleam may communicate your data for the purpose of complying with legal obligations, namely to police, judicial, tax and regulatory entities.
Security
Bleam is committed to protecting the security of the personal data provided to it, having approved and implemented strict rules in this regard. Compliance with these rules is an obligation for all those who legally access it.
Bearing in mind Bleam concern and commitment to protecting personal data, technical and organizational security measures have been adopted to protect the personal data made available to it against dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of unlawful processing.
Access to Customers’ personal information is limited to employees who have a legitimate need to have contact with such information to provide services to the Customer, in the performance of their duties.
Additionally, third parties that, within the scope of service provision, process Customers’ personal data on behalf of and on behalf of Bleam, are obliged, in writing, to implement appropriate technical and security measures that, at any given time, satisfy the requirements set out in current legislation and ensure the protection of the rights of the data subject (namely, the protection of the privacy and personal data of Customers).
Therefore, any entity subcontracted by Bleam will process our Customers’ personal data on Bleam behalf and account, adopting the necessary technical and organizational measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure, or unauthorized access, and against any other form of unlawful processing. In any case, Bleam remains responsible for the personal data provided to it.
Notwithstanding the security measures adopted by Bleam, we warn all those who browse the Internet that they must adopt additional security measures, namely, ensuring that they use a PC and a Browser updated in terms of properly configured security patches, with an active firewall, antivirus and anti-spyware and that they ensure the authenticity of the websites they visit on the Internet, and should avoid websites whose reputation they do not trust.
Contact Information
For any information about our privacy policy, to exercise your rights over your data or to object to receiving our newsletter, please contact us via email at geral@ebano.pt
How to complain
Without prejudice to being able to submit complaints directly to Bleam, through the contacts provided for this purpose, you can complain directly to the Supervisory Authority, which is the National Data Protection Commission (CNPD), using the contacts provided by this entity for this purpose.
Future Changes to this Privacy Policy
In the future, it may be necessary to update or revise this Privacy Policy. Bleam reserves the right to do so at any time and without prior notice, posting the revised version at https://ebano.pt/.
These changes will take effect from the day of their publication and only on personal information collected after the publication of the revised version.